Vitacost Reviews

Vitacost.com is known for offering competitive prices on a wide range of health and wellness products. Customers can enjoy discounts up to 50% below traditional retail prices, making it a cost-effective option for purchasing vitamins, supplements, and health foods. The website frequently features deals such as BOGO (Buy One Get One) offers and percentage discounts on specific brands or categories. For added convenience, Vitacost.com provides free standard shipping on orders over $49 within the contiguous United States, and on orders of $25 or more of Vitacost brand products. These policies contribute to the overall affordability and value that Vitacost.com offers to its customers seeking health and wellness products.

Vitacost.com accepts a variety of payment methods to accommodate customers' preferences. The accepted forms of payment include credit and debit cards with Visa, Mastercard, American Express, Discover, or JCB logos. Additionally, customers can use PayPal/PayPal Credit in select countries, and UnionPay credit cards with a UnionPay logo on the front and card number starting with “62”. It is important to note that Vitacost.com does not accept checks as a form of payment. For international purchases, all transactions are conducted in USD (U.S. dollars), and customers should contact their bank for any questions regarding conversion rates.

Vitacost.com has a return policy that allows customers to request a refund or replacement for items that are missing, damaged, or not satisfactory within 60 days of purchase. For domestic orders, replacements are shipped at no additional cost, and refunds are issued to the original payment method for the purchase price of the item. If promo codes were applied or if the item was purchased on sale, the refund will be for the amount paid after discounts. The process may require descriptions or photos and is subject to review by the customer service team. As for the shipping policy, Vitacost.com offers free standard shipping for all orders over $49 within the contiguous United States, and on orders of $25 or more of Vitacost brand products. The policies ensure that customers can shop with confidence, knowing they have support if issues arise with their purchases..

Vitacost.com features a wide range of popular brands that cater to various health and wellness needs. Among the top brands are Vitacost Brand, known for its quality supplements and health products, and Bob's Red Mill, which offers whole grain foods for a healthy diet. KIND and Larabar are favored for their wholesome and convenient snack bars. Arrowhead Mills and Enjoy Life provide a selection of baking ingredients and snacks that are often organic and allergy-friendly. Simple Mills stands out with its clean, simple ingredient lists for baking mixes and crackers. Frontier, Navitas, and Simply Organic are go-to choices for organic spices and superfoods. NOW Foods and Nutiva are also highly regarded for their extensive range of health supplements and organic food products. These brands are just a few examples of the quality options available on Vitacost.com, offering consumers a variety of choices to support their health and dietary preferences.

If you entered the incorrect shipping address on your order, please contact Vitacost immediately via chat or phone (1-800-381-0759), and they will do everything they can to update your order to ship to the correct address.

If you receive a damaged or defective item in your order, you can request a refund or replacement through their Online Service Center. It's important to wait until your request is approved before discarding any damaged boxes, packaging, or products, as Vitacost may request pictures of any damages to help in the processing of your request.

For domestic orders, if you are not satisfied with an item or it arrives damaged, you can request a refund or replacement item through their Online Service Center within 60 days of purchase. Refunds are issued to the original payment method and may take up to 2-3 business days to reflect in your account.

If your order is placed while logged into your account, there is a limited window of time (about 15 minutes from the time the order was placed) that you will have the option to cancel it by visiting the My Account page.